When it comes to the health of your 4-legged best friend, it feel’s good to get it right. With our herbal supplements you’re guaranteed the freshest products, packed the same day they ship. US shipping only.
Frequently Asked Questions
How long will it take to see results from the herbal supplements for my horse, dog or cat?
While pharmaceuticals are designed to address symptoms, herbal supplements work on the underlying cause to restore balance to the body, relieving symptoms instead of just masking them. How long that takes varies from animal to animal. We recommend at least 30 days to determine the efficacy of the herbs although most customers report results come much quicker.
Will I get faster results if I double the dose of the herbal supplements for my horse?
Not necessarily. We have carefully formulated the dosage for horses in our herbal supplements for optimum results. However, dosage may need to be adjusted according to the size of the animal, or acute situations. You can safely double the dosage also called a “loading dose” in the beginning if you feel you need to. Once symptoms subside, return to regular, or maintenance dosage recommendation.
What should I do if I miss a dose?
Try your best not to, since it’s vital to use the herbs regularly for best results. If you miss a dose of the herbal supplement for your horse, dog or cat, give that dose as soon as you realize it. Or you can safely double the next scheduled dose.
Do you ship you products outside of the US?
We ship our products to USA Only
How long will it take to see results from the herbal supplements for my horse, dog or cat?
While pharmaceuticals are designed to address symptoms, herbal supplements work on the underlying cause to restore balance to the body, relieving symptoms instead of just masking them. How long that takes varies from animal to animal. We recommend 30-60 days to determine the efficacy of the herbs although most customers report results come much quicker.
Will I get faster results if I double the dose of the herbal supplements for my horse, dog or cat?
Not necessarily. We have carefully formulated the dosage for horses, dogs and cats in our herbal supplements for optimum results. However, dosage may need to be adjusted according to the size of the animal, or acute situations. You can safely double the dosage also called a “loading dose” in the beginning if you feel you need to. Once symptoms subside, return to regular, or maintenance dosage recommendation.
What should I do if I miss a dose?
Try your best not to, since it’s vital to use the herbs regularly for best results. If you miss a dose of the herbal supplement for your horse, dog or cat, give that dose as soon as you realize it. Or you can safely double the next scheduled dose.
I never have issues with ordering, website or delivery. It’s very prompt.
Love Alternative Animal! Nice website, Great Customer Service with quick replys to questions and Fast Delivery!
My horse is 27 now and these products have helped her with her symptoms and health.Weve been on them for about one year
Great service
I’ve ordered from Alternative Animal several times and they are always prompt with delivery.
Always get my auto ship order on time! Joint supplement for canine works great on my large dogs
Ver easy to navigate and always willing to help if needed
Great service. Great product
I am very pleased with the customer service. I have reached out several times with specific questions regarding my horse’s situation and their recommendations and they have been extremely kind and helpful. The response time is very good as well.
The website is easy to navigate with great descriptions of the products. Shipping is prompt. When I’ve had a question the answers a quick and easily understood. And the products are helping our horses tremendously. Highly recommend these products.
The website is easy to use and my orders always get to me quickly!
Very good customer service!
Prompt delivery and seamless
Customer service was very helpful in answering all of my questions and the products work amazing
They always answer emails fast and with great explanations.
The customer service and website is very helpful. I had questions that lead to more questions (that would have been answered if I had read the website) and Alternative Animal got back to me promptly.
Ordering was easy and shipping was extremely fast. I ordered my product and received it four days later. highly recommend this company.
It has definitely helped our little girl.
So far this product has been helping my 27 yr old mare. Timely delivery of product when I need it has been key.
Fast and easy shipping
I am happy to be doing business with Alternative Animal. Orders always come promptly and correct. I’ve had a few questions and they have been knowledgeably & quickly answered. Great support all around for supporting our equine family. We use a number of products. Thank you!
It was an efficient and relatively rapid experience. The kidney cleanse seems to be a very decent supplement. My kitten has been fairly happy with it when i mix it with a churu tube. I don’t know if he’s had kidney issues but the symptoms i noticed seemed to abate almost immediately upon administration of the kidney cleanse supplement. Not much is needed so it’ll be a bit before i need to buy more but i most certainly will when it’s time.
Smooth transaction. Thank you!
Great
Great place to learn alternative choices for our pets.
Very timely and efficient delivery and the customer service is also excellent
The site was easy to navigate
It’s cool
Fast service and delivery
I have auto ship for this product and it arrives right in time. The shipping cost is rather high unless you spend, I think, $75, then shipping is free.
They suggested the best supplement for my older horse. Auto delivery is great and easy to change when needed
I’m always impressed how quickly they get the orders out, when I am almost out and need the next batch.
Easy to find what I want. It’s been great to have the auto ship. Quick delivery every time.
Your product Cushing’s Free Naturally has been and continues to be a life saver for my dog, Goldie,a boxer. She likes your product too.
She enjoys eating it sprinkled on her food. Turkey is her recommended diet. I think, she thinks, I made her dinner extra special when I add it.
They are always helpful when I have questions
Questions are answered quickly about products and products arrive quickly
Excellent.
Appreciate this company
I am slowly but surely getting on the all natural wagon. The customer service has been wonderful answering questions and correcting orders when needed. Very honest. Loving the update to the website that now allows me to better see what products I have ordered or are in my subscription.
Thank you for the fast delivery and excellent customer service!!! I will continue to purchase the Sugar Balance Naturally for the horses! So grateful to find a company that provides excellent supplements for the Equines!!
Thank you for providing great natural treatment options!
Your products are life savers. Thank you Alternative Animal.
We love your product and your excellent customer service!
After contacting customer service because the site wouldn’t allow me to put anything in my cart, they fixed the problem quickly and I was able to order. Items came quickly and I’ve been very pleased so far.
Shipping was fine came pretty quickly considering we had that flood down south.
Fast shipping and answer questions quickly
I have not been feeding this supplement very long, but so far my older horse seems to be doing well. My younger does not like feed changes so he has not been willing to sample the Calming or Kelp.
Great customer service
Easy to use and things arrive quickly
Easy to work with and delivers quickly
Very good
Easy to order and fast delivery!
Shipping is slow
Whenever I have questions they have been very kind and patient.
I so appreciate finding the supplements that will help support the rescue horses I have on the farm. These horses have various health issues. I am supporting a few horses now that are Insulin Resistant. I signed up for automatic delivery to ensure I have the supplements on hand for these horses. Thank you for providing excellent natural supplements for the horses!
Okay
Very prompt service and delivery
Quick delivery
Super easy and fast!
We received the items ordered and are happy with the results.
Service is excellent!
I’m very grateful for having alternative medicine for my little dogs. The products have been easy to use and I have not seen any negative changes in my dogs’ behaviors or health. The shipping and delivery has been faster than the tracking updates. I am happy with this site and the products.
Customer service it top notch! Have always helped me when I had issues or questions on products.
My order always arrives quickly.
Fast shipping and great customer service!
The product was quick to arrive and smells fresh!
Oders come when expected and ordering is very easy.
Wonderful products
Easy to order. Good info for products.
Alternative animal is a very effective site. As soon as you order, the supplement is at your door in a couple days!
Prompt and dependable!
Delivery is exceptional.
Excellent Service
5 Star for all!
Product was delivered quickly
Great customer service. Appreciate the quick responses to answer my questions and willingness to help!
Easy to order and arrived quickly
website is ok, although i find myself going in circles on it, maybe because i have both cats and a dog. Customer service and delivery are great.
My order always arrives promptly and well padded and wrapped for its protection.
Delivery is always quick! Customer service is great!
The product came well packed and actually delivered way ahead of the estimate on the website. This was great because it allowed me start my cats on their treatment sooner.
Easy to navigate. Auto ship is great!
Website explains use of supplements very well
Working great!
Quick and easy
Website/ordering is easy to use, delivery was timely. Never had to contact CS.
Great website. Has lots of useful information.
Love this site!!
Good
My order always arrives in a timely manner
Great descriptions, love the before and after photos
Customer service has always done very well since I’ve been ordering. Delivery is always smooth and on time as well. I’ve recommend Alternative Animal to multiple friends and their results seem to be the same as mine.
Fast order processing and shipping
Very very satisfied with product and service. I recommend to everyone.
Quick delivery
Excellent experience always!
So far I haven\’t needed customer service, but I can say the website is user-friendly and the products are packaged well. The instructions are clear to me and the items we purchased were received right away. Which is saying a lot seeing as how we live in area that delivery tends to be slow.
Easy to order and auto ship is greatly appreciated.
I have used many natural flea and tic preventative products and have found this one to be very effective.
Very helpful when I called with a couple questions
easy to navigate
Easy to use
Great service!
Haven’t had to contact customer service at all, but placing an order online has been very easy and I got my order delivered quickly.
Fast service
Always prompt delivery and great service.
Thank you Alternative Animal! Great products and super fast delivery!
Quick delivery.
Love the autoship, always on time!
I’m happy I found this site so that I could find an all natural solution for my Dachshund with Cushing’s disease
The website is easy to navigate.
Website is excellent. I particularly like the detailed descriptions of the products. Delivery is fast!
So far I’m very happy with my service, delivery is great!
Excellent customer service.
I love to feed my hores with naturally supplement. This is a great product that helps the horse to heal and to support targeted areas.
After 2 years of conventional Cushings treatment and no results, I stumbled on Alternative Animal’s natural Cushings supplement. After one month I noticed a brightness back to my 30 yr old mare’s eyes, at 6 months, she was back up to normal weight and for the first time in years grew out a full winter coat. Today she has shed out beautifully and is maintaining weight! This product is a LIFESAVER and beats the side effects and cost of Prascend.
Website is easy to navigate and find items.
Fine
informative website; fast delivery
Good, fast service.
Was more cost effective than similar products on the market
Superb service and delivery!
easy to reorder, great package tracking communication
Horse started Cushings protocol 5 weeks ago. He felt rather punky but now that the one month detox is complete he feels better. Had a top level chiropractor come to town for an equine adjustment, the next day he started shedding profusely. Chiro was the answer to get the brain to communicate with the spine and nervous system, to heal his body. Will stay the course with Cushings Natural to support his body.
Fast delivery
Great product
Easy to use and find what you need
It was delivered quickly.
Needs better explanation how the product ingredients work.
This is an amazing praduct, it has helped my laminetic mare and saved her from being lame and no longer able to be ridden.
These products are
Working so well on my horses!
Very easy to order and track. Auto ship is great!
love this company so much !! fast orders
Fantastic Service
Web site is user friendly, delivery was as promised.
Great
Delivery was on time.
I have been ordering for a couple of years and my product has always been on time.
My horse was really struggling with hives and allergies and this combined with some other measures has very much made a difference! Plus he likes to eat it – I don’t have to “hide” it from him! :) THANK YOU!
Convenient, prompt and friendly service.
Fast delivery.
I really love using a natural product
For my horse
Always quick shipping
My horse loves this product and it loves him. He is back to being the sweet horse he always now that his ulcers are under control.
I always order online. Fast delivery!
Thank you
Blessed to find this great company! Great supplements with speedy delivery! Such a comfort after a scary diagnosis.
Excellent service.
Delivery was delayed due to weather.
Excellent delivery time.
The service was excellent. I was able to call and talk to someone and verify I was getting the right product.
Great service! Good product!
great product and customer service
Fast delivery
Animals are on day 3 of this product and they seem to like it. Not sure if it is killing parasites but no issues with taste and shipping was fast. Can humans use this?
Delivery is excellent!
I love the product! My horse eats it up no problem. When shipment was going to be delayed due to weather issues, Roxanne was very attentive to make sure I got my order quickly so my horse didn’t run out! I will be keeping my horse on this and retesting in the Spring!
Safely packaged and delivered!
GREAT DOG SUPPLEMENTS – GOOD COMM
I have only been using this a few weeks but can tell a difference in my grumpy horse.
I always receive my order promptly and in good condition.
I called with questions regarding the product and the staff was absolutely wonderful. All of my questions were answered and this team helped me decide of best products to use for our dogs circumstances. He looks and feels so much better already. Thank you.
Customer service was really good, but I thought I would get my order sooner than 7 or 8 days, probably because I ran out, my fault for not ordering sooner
:)
Customer service and delivery are both EXCELLENT!
Excellent!! Very considerate and professional
Guthrie is doing soooo well taking alternative animal products. He was on Prescend for a few months, with many side effects. Since that time, he has been on Cushing, free, naturally, adrenal support, and is currently doing the liver and kidney detox.
I immediately noticed a change in his demeanor, his hoof quality, the quality of his hair, weight, and overall muscling.
Thank you Alternative Animal!
Excellent customer service!
The website is great and when the temporary UPS driver messed up our re-order delivery (long, ridiculous story!) Roxanna did help me get a replacement shipment quickly since we had totally run out of the original order that had worked so well to ease my horse’s laminitis. I REALLY appreciated her efforts and staff re-shipping so quickly!!!
They are very pleasant to talk with and more than happy to attend to your needs.
Service is exceptional!
All good
It seems to be helping my mare with her symptoms.
Fast and efficient
Alternative animal always has a natural product that can support my horses. Duke has uveitis and seems to be doing well on his latest supplement. Duchess has Cushings and does extremely well on the Cushings free naturally.
I found the website fairly easy to u.se and when I needed to speak to someone in person with a question, she called me back! Wonderful and unusual these days
very fast processing and delivery
Love the product!
Arrived way sooner than predicted and in perfect condition.
My dogs no longer are killing the grass
Service is great , we typically get our order in 3-5 days
I’ve never had any issues with delivery or product quality.
The website is easy to use and the delivery time was very reasonable
Great customer service and very prompt in delivering.
Great information and delivery was very quick.
Customer service is EXCELLENT! Delivery is EXCELLENT!
Always deliver before promised.
Easy to use website. Delivery was quick, even in busy season.
It was easy to order and arrived quickly.
So thankful for this company providing natural alternatives for animals.
delighted with how quickly the items arrived.
The company was easy and helpful to communicate with and delivery was very speedy!
The packages are mailed with lots of care to make sure they are not broken. The delivery is fat as well.
Got product quickly and it arrived in good condition.
On time delivery, all good experience so far
Very easy to order
Great customer service, always helpful.
The website is user friendly and the delivery was fast.
Alternative Animal products are very good. I find the website to give very good information .
Received my order quickly.
Communication is great about orders, orders are processed quickly.
Delivery was quick. Bottle arrived in perfect condition.
Received it sooner than I expected.
Fast delivery.
Any time I have dealt with customer service they have been wonderful and so helpful
Great! Easy to use and descriptive
This company is amazing! Their product works and gets delivered in a timely manner.
Great customer service!
Definitely will be reordering the ulcer alternative
Arrived on time
The website was very easy to use. It took about 1 week to arrive.
Super fast!
Good stuff
Very fast delivery
Very Good
Quick
Fast
Received quickly and packaged well.
Pleased with products and the customer service.
No problems..
This Cushing free supplement is amazing my horse is looking and feeling good I have seen a difference in him within a few months
Alternative Animal is one of the most helpful, kindest, and speediest companies I’ve ever ordered from. PLUS, I was able to detox and get my animals off of ALL chemicals. Thank you!
fast delivery and its free
Great customer service and products!
Easy to order especially now with auto ship!
Order it and it will come!
I’ve never had any issues with customer service & shipping has always been very quick. I usually have my product within 4-5 days.
Excellent delivery time
Always responsive to any issues I have
I have a 19 year old horse on Cushings supplement. He shedded out pretty well, is moving around and no lameness. Thank You for your product
The website was easy to navigate. The options were easy to choose from and the customer service was excellent. My questions were answered quickly and knowledgably. And the delivery was fast.
The website is great and the products are always delivered in a timely fashion.
Web site is easy to navigate and responses are received promptly.
Service is great. Products are outstanding
Delivery was early
Easy website to navigate and shipping is pretty fast.
Delivery was a little slow but worth the wait.
Great experience!
Extremely fast delivery. Said 5-7 days delivery. Had it delivered in 3.
Product seems to be helping.
Web site is easy to use and staff are extremely helpful!
Ordering is easy and product arrived quickly. Have it set up on auto-ship so I never run out.
I purchased HWF Clean Heart for my 2 dogs as another option to prevent heartworm infections because the ingredients don’t have harmful side effects for long term use.
The best!!
User friendly
My first order and was very happy.
Website is user friendly, friendly customer service , bottle was packed well and was delivered on time with care.
Prompt, we’ll packaged
Always very polite and respectful
Great customer service, I reached out on shipping times and got a very quick response; my first purchase and will definitely be returning.
Thanks for the suggestion Tammy. We certainly appreciate your business. We are keenly aware of the costs increasing. We have done our best not to have a price increase in years even though the products costs keep going up. As we are a small company, unfortunately we are just not able to offer discounts and pay for the shipping too as shipping costs have also increased exponentially for us.
A rewards set up would be nice to give discounts after spending $250 as everyone is struggling now especially the horses with the high price of the sick ones
Great products, quick orders.
Great product horse is doing well and it’s keeping her off over counter drugs that can cause harmful side affects feeding all natural safest way to go
Delivery was less than a week to the Big Island of Hawaii. That is a good time-frames.
Alternative Animal has been a pleasure to deal with. They fulfilled my order right on time and everything about my order was just right.
I have ordered HWF formula several times for my large dogs and it always arrives swiftly and well wrapped/protected.
Delivery is great! The Allergy supplement has worked wonders on my lab. Thank you
Everything that we’ve purchased from alternative animal has been exactly what advertised as
Good customer service
Excellent, excellent, and excellent! The customer reviews on the website sold me. I’m also happy with the product packaging. My call was returned in a timely manner, and my questions answered, so the customer service is above par.
thanx
Always a prompt delivery
Alternative Animal has been extremely attentive to my purchases
The website has good information and is educational.
Made to order and still delivered quickly. Great job!!
I have experienced great customer service and frequent shipping status updates. The products are high quality and I have noticed a significant change in my dog’s coat, which is a great indicator of health. Not sure which product was the key factor in his coat change as I started him on the flea/tick, worm, and heart products at the same time but something or everything is working great.
Alternative Animal (Roxanna) has the best customer service that I’ve ever experienced. They honestly care about their customers and their animals. I recommend their products to all my friends,
Website navigates fairly easily, shipping was a bit slow, but not bad
Fast shipping!
great service, comes in right when they say it will with emails that tell me its on the way.
Excellent ordering and delivery.
Very professional and helpful! Products are amazing!
I have had a great experience shopping at alternativeanimal.com.
Website is easy to use and delivery timely.
Great Product.This is made to order but still delivered quickly.
Came quickly and explained directions wonderfully
Service was great.
Prompt service.
Always efficient
Website and auto ship process very easy to use
had a problem trying to purchase, had to call Roxanna
Safely packaged and quick shipping!
easy to order with fast delivery
Took extra time to receive
Came quickly
The products I ordered came much faster than I expected which was so great as I was out of the Sugar Balance.
I purchased Bug Zap for my lab as well. He did not like the garlic smell and I wasn’t sure what to do to get hint I eat his food. Within 30 minutes of me texting the company, I received a very helpful response. They responded quickly and their suggestions worked!
Very quick & responsive.
I called to ask about the HWF if it would interfere with prednisone my dog needed to take. They were helpful.
Easy ordering, delivery and great service!
Great service
The order was easy to make, customer service was great, and the order arrived when expected.
Excellent service!
I’ve gone thru years of website improvements. It is always looking to make things easier for me.
Very far delivery
so extremely happy my mini horse is a new animal once was ready to put down due to cushings and the alternate medicine helped!!!!
Very quick, fast shipping
Great communication and delivery on time.
Works well, and he has a way healthier looking coat! thank you!
This is my first experience with the company and so far it has been excellent. The product was easy to order, arrived in a timely manner, was carefully packaged, and included necessary dosing and product information. Very good experience.
Easy orders, fast shipping
Fast, easy service!
Great product
My order is always processed and shipped quickly.
Easy to understand and gives lots of information.
The ordering was easy, and the delivery was prompt.
The product came quickly and directions are easy to follow. I’ll definitely buy again.
fine
As always, received the product in good condition and in timely manner.
All that is great
Excellent friendly customer service!
Got to my house when they said it would.
Great product. I will be re ordering .
It was on time and delivered as promised
Great Product!
Fast and dependable service.
Product arrived and have been using these product on 2 of my 4 horses. My gelding that has cushings is naturally sheding out. Last year I had to body clip him. I did the liver and kidney detox on him. My elderly mare I also did a detox. She appears more alert and less stressful.
Great service easy to use and comes in quickly.
The product was easy to order and came when it was expected.
The way businesses should be run. Efficient, genuine and true to their products!!! Thank you for providing all natural alternatives!!!
Always receive my order quickly.
A1 experience, never had any problems!
Website easy. Delivery fast….
Have not dealt with customer service.
Delivers within a few days of ordering
Great
Yep..got it right away
Great customer service!
Great and easy to use and my dogs love it
It’s great
Easy to using. Love the short videos and client reviews.
The best
Delivery was very prompt.. Customer service was excellent!
Easy to order with fast delivery
No issues with the web site ot delivery.
Great service, fast shipping
Very happy with products and helpful service
Very helpful
Easy to use website, product arrives quickly
Fast delivery!
Order was processed quickly, and received quickly as was.
Always quick shipping! Thank you
Very quick delivery and willing to answer questions
Fast delivery
Customer service is great and my order arrived in a timely manner.
Website is easy to use, product came quickly
Prompt delivery
Was delivered very fast
I received my order quickly.
Called to place an order and found everyone to be so helpful and versed on the products.
My horse had a slight eye issue, first one in 15 months, this eye support is wonderful
The website was very easy to maneuver. I spoke with customer service and was treated kindly and they had good knowledge of their product. I received my order within just a few days.
Very easy
Very thankful for your products!! Customer service was great!
Very friendly and knowledgeable
I can always count on prompt delivery of fresh product.
Very please with service and products
Will be a life time customer
Fast shipping
Shipping is free and its fast
Easy to navigate website and FREE SHIPPING! Additionally, customer service was wonderful, answered all of my questions and offered additional helpful advice without being pushy.
Prompt delivery!
A little trouble setting up recurring delivery on the web site but prompt delivery and follow up
Very fast and quick delivery
SATISFACTORY DELIVER SERVICE
Always prompt.
speedy delivery
Very kind and helpful
Get my order reasonably quickly.
They have given me excellent service. I have no complaints about the website and delivery has been fast on all 3 of my orders.
Alternative Animal is absolutely the best in product, delivery and especially customer service. I highly recommend this company for everyone wishing to use natural supplements for their horses.
My Appaloosa mare is blind & struggles with pain & movement due to hoofs that chip & break & crack easily. I do not like to keep her on Bute for long periods – I know it isn’t safe – so I decided to try your Bute less pain alternative. It has really helped her. She is moving more normally right now than she has in quite some time. Thank you for your options.
Always received my product in a timely manner.
Excellent. Tracking info is up-to-date.
Easy to order and prompt delivery.
Great customer service. Quick shipping and notifications on delivery. Really appreciate doing business with this company.
Awesome customer service!
These products really work. I couldn’t be happier. The same is true for my horses.
And it ships very fast as we’re halfway across the US & I’m always suprised & very happy when it comes faster than I hope for.
Fast and efficient
Very fast delivery, packaged well
Easy to find product, order & checkout is fast & easy.
Excellent service!!!
Great!
Website ordering was ease and delivery was prompt. Thank you!
My horse is doing wonderful with this eye support
I am very satisfied! The Bug Zap truly works.
Good customer service. Prompt shiping.
wonderful humans
Ordering was quick, delivery quick and my horses have started on the products.
Have been very satisfied with all products purchased plus service and delivery have been excellent. Glad my previous company was so difficult to work with even though it was a local woman owned business.
There was a glitch during the ordering process and I accidentally submitted two identical orders. The company noticed anc prompted emailed me to check if I really wanted 2 orders. I truly appreciate the quick response and attention to detail!
Product was shipped in a timely manner.
Flea prevention treatment is working great with my Cocker Spaniel.
Fast and easy shipping, and it is free!
I use these products on 4 very senior horses. When I first started using them, I could see an immediate difference in their walking and comfort. I am so grateful for finding AlternativeAnimal and can’t say enough about how much it helps. Thank you!
Excellent service, advice and products.
Site easy to use and product arrives in a timely manner.
Farrier sees an improvement
Always a quick delivery.
You guys are awesome!!! Great CS, communicative shipping updates.
Friendly and helpful
Good website & great customer service!
Super helpful. Called after purchase to confirm the amount to feed my dogs
Top notch service, easy to order and pay online, no issues with delivery.
All was topnotch. Zero problems finding what I needed and getting it promptly.
Always arrives in timely manner and easy to complete purchase.
It is good. I love the products. Knowing when to reorder is an issue. I am new at it so I am learning.
Nice website!
Great to deal with. Helpful and kind
Very good service. Fast response. Pleased with products.
No problems!
Very helpful in answering all my questions
Customer service was great. Had my product within 3 days.
Great service from this company
Very quick delivery!
Very nice company to work with, quality grade supplements. Fast ship & delivery.
Service was great!!
Always easy to order and great products
Roxanna was very helpful. I very much appeciate her quick response to my questions and her knowledge and advice. Product was delivered as promised. By the way, my horse loves the taste.
Our purchase experience was great!
Very easy to navigate site, fast delivery
easy to use and navigate
Easy to navigate – quick turnaround
I called to ask what the natural flavoring was in the HWF and the lady I spoke to was very helpful.
Very informative and courteous
Great experience, great service
Good
Customer service is great. Always answered my questions.
I had a question and someone reached out to me very quickly.
Been using the Cushings Naturally and Sugar Balance for 25 year old Cushings mare. She is doing great! No laminitis, weight is good, coat is a lot better. She is happy and will continue!
I have consistently received nothing but top-of-the-line service from Alternative Animal, with every single order.
Website is easy to use, customer service is responsive, and delivery times are good!
Great customer service and quick delivery
Fast shipping!
Never had a problem with customer service and delivery.
Absolutely the best decision I could’ve made. Prevent the need for the prescription drug
Everyone with this company is incredibly helpful with any questions I have had!!
Love the alternative treatments for my horse. Like knowing he isn’t getting chemicals just natural remedies. Would love to start trying on my 3dogs as well.
Great customer service- fast shipping
Great customer service answers all my many emails. Recieved the products in a week’s time. Very happy
So easy to get info and ordering done. Fast delivery service.
Prompt courteous service
This product helps my horse’s hives. It really helps! Great customer service also!
I love these products. Quality and service are excellent.
Product came timely
Always receive orders promptly.
Got it when I needed it Thank you for fast delivery
Great customer service!
My order came quickly. Thank you.
Becky N
Website is easy to use and customer service department is quick to answer your questions.
Everyone has been incredibly helpful whenever I have questions about what to put my horse on as he’s struggling to put weight back on. So far he’s been doing better each day being on this supplement. I have always loved a more natural approach and am happy that you guys make these products! Thank you!
I am very pleased with the ase of the website, the information and how quickly we had received our product. Thanks!
Very easy to use.
Fast delivery!
Really like this Cushings Free Naturally product. My 25 year old mare is doing well on it. Have been using for about 6 months and I am pleased she is off the prescription drug
Easy to order and great communication!
Fast Delivery!
Super quick shipping, didn’t need customer service.
Love all their products
Super fast shipping
Came extremely fast and well packaged. Was very impressed.
I’ve had problems on the website in the past – probably me or my old computer. But I always get prompt and patient help. And whatever I order comes quickly. Website is getting easier to work with as well.
product was shipped out quickly
as one would expect i placed an order and it was here in a short time. all was good.
fast delivery
Love this store. Delivered fast and a pleasure to deal with vendor.
Shipping was prompt. Thank you.
Great shipping
Great Customer Service!
Received as promised. Customer follow-up on satisfaction. It’s great.
Thank you for your OUTSTANDING products and EXCELLENT service. I could see the HORRIBLE results of the ONE Heart Guard pill I gave my dog… she had every symptom but seizure and death!! She was depressed, vomited, refused to eat for two days, her coat looked dull for two weeks, would not do anything but sleep and lay in her bed… generally she’s a VERY active Queensland Heeler and only 4 years old… was SOOOOOOOO terribly upset and sorry I’d given it to her (vet recommended!!! I started research and came upon your site. The HWF has caused her no problems. She likes her food with the liquid dripped on it. AND NO SIDE AFFECTS!!❤❤☝️
So far so good. Our first month and a half using the Eye Support for Uveitus and the eyes look great. My little Rocky even acts like he feels so much better.
Order received in a timely manner.
Excellent customer servie and fast delivery.
Better than last supplier
Extremely better than the last company I tried
All of my products arrived in a timely manner and have been exactly what I was looking for in the results for my horses.
I was updated with shipping details and it arrived promptly.
This is a great site – lots of great information easy to read and easy to order.
Easy-to-use website, prompt delivery.
fast service even with todays difficulties.
customer service is top notch with these folks. My orders come right away, no wondering where it is, works for me!!
Products are exactly what they say they are too.
Customer service is the best! So helpful when determining my horses needs. Delivery took a little longer than expected but totally understandable considering the world today.
Excellent service and fast delivery
The item I purchased from Alternative Animal is of excellent quality, as was the service and delivery. I look forward to being a regular customer, and have already referred this business to friends and family.
Great website! Delivery of product was fast!
Very satisfied!
Easy to use
Package was delivered as expected.
Delivery was fast. Just a few days to get it. Was very supprised to get it so quickly. Thank you.
Good communication. Would purchase again!
Easy to navigate, prompt response to questions.
Easy website to get around in. Customer service above and beyond!
Great customer service!
Awesome customer service!
This sugar balance has really helped our horses to be out in the pasture instead of locked in a dry lot. It came within a week which was awesome as I had run out & needed it quickly. I’m just very pleased with this company & I have spread the word to my friends & they to theirs. Thank you!!
So far, my three orders service and delivery have been very satisfactory. I appreciate talking with Roxanna when I have a question or concern. Roxanna is very informative and helpful.
Great website, fast shipping and great customer service!
good service
Easy to use.
It got here fast
Everything was easy, my order was delivered quickly. And I didn’t have to talk to customer service.
Very easy to navigate
using on 30 year old rescue mule, suggested by my farrier. She showed symptoms of cushings, not diagnosed. After a month fat pads are less and she is acting better. Easy to use and she eats it!
Great customer service and delivery.
I like working with your staff and the service is quite good.
Excellent
Great in all respects.
Easy and Fast Delivery.
Amazing customer service!
The website is always so easy to use and navigate.
Roxanna is the best!
Fast efficient service
Easy to navigate, questions answered promptly, prompt delivery.
Product was delivered super fast.
Love Roxanna and this company so much!
Love everything about this company!
Shipping was fast
Very knowledgeable! Amazing customer service!!
This product has really been good for my horse. I’m seeing a nice improvement in him since we started using it. I look forward to working with you in the future. Great company
Delivery took a bit longer than I had hoped but nothing too long.
easy and fast
I always have a great experience with Alternative Animal. They ship your order next day. Great service.
Came quick and easy.
Great customer service every time I order & prompt delivery too.
Always good service
Amazing customer service and support. Delivery was quick and consistent as I have ordered several products over the last several months.
Always a pleasure to do business with you!
Fast delivery
Easy and informative and shipping was right on time.
ALWAYS great service with a smile :-)
Shipping is always quick and accurate.
Great company and great products
I love the fact that owner and creator Roxanne call’s asking if all is well.
Good company to work with. Fast shipping.
Great shipping and customer friendly.
I had to return a product (at no fault of the companies) and Alternative Animal made it hassle free and easy.
Thank you
Easy ordering with a quick delivery
Website is easy to use, delivery came very quick.
Great customer service
Great product. My 20 yr old mare doing fantastic.
Easy to navigate site and a wonderful selection of natural herbal supplements for animals.
The delivery was great
The products were easy to order on line and arrived in good shape and at a reasonable time.
Easy to maneuver
Great delivery time
Wonderful customer service and very timely delivery
Great Products!
Very fast delivery
Alternative Animal is awesome. Every product that I have tried delivers way above my expectations. Awesome products, awesome company.
Delivery took longer than I expected. The website is very thorough.
Straightforward and simple checkout, and fast shipping.
Customer Service is delightful, and delivery is great.
Wonderful
Perfect! Could not have been any better less a physical hug at the end.
69-90 day treatment. I would do it again.
Quick!
I am really satisfied with the customer support. I had a question that was promptly addressed by owner Mrs. Whittington regarding the duration, frequency and dosage of the two products I ordered. Website is really nice and easy to follow and the delivery was really quick. I had a really wonderful experience as a client of this company.
Received it in great time
It is amazing how well my horse is doing on Cushing Free, looks and feels 10 times better.
No complaints. Shipment came fast and accurate.
I was very impressed with customer service which came from Roxanna herself in emails. Was very much appreciated & I think will lead me to more of her products. Thank you so much!!
Received it fast.
very accurate, easy and fast order and delivery
Very fast getting back to me when I called, very surprised of fast
The website is easy and Roxanna is a delight to talk to and very knowledgeable.
Always fast shipping
Very good customer service and fast delivery.
Fantastic order was here fast..website easy to navigate
Easy transaction and quick delivery. This is my 2nd purchase of HWF.
I only treat my three dogs holistically. I’m very happy with this product it treats and prevents heart worms without chemicals
I have been a customer for at least 2 years My cat are very healthy because of these products
Fast Delivery…Customer Service responded quickly
Seems to be working for our outdoor cats.
Easy to order on line and nice customer service. Received a message from the owner thanking me for my order
All smooth
Excellent product selection, fast shipping!
Quick delivery.
have use these products in the pass my horses will eat them. wish the shipping was faster
Easy ordering. Product descriptions thorough.
FAST Ship, nice discount AND GREAT PRODUCT
Great product, great ingredients. Appreciate that shipping fees are included in the price. Also appreciated the 10% discount, but I guess that went away.
It was an easy and pleasant experience.
Fast shipping
Great service, wonderful website, prompt delivery
Fast delivery and no shipping charges. I am very happy with that!
Excellent quick service. Love this company.
Always get help if needed and quick delivery.
Easy to navigate.
All good.
AAA++++
Great company fast delivery
Awesome product!! Our horses have shiny coats and are parasite free, all with no-fuss administration! Thank you for providing a product that invests in our horses’ health!
Arrived very quickly, good communication throughout process
Delivery was prompt as promised.
Dealing with this company is a pleasure. Products spot on for pets and humans. Quick delivery and excellent customer service.
everything went well.
Very quick delivery. Happy and will buy again!