Return Policy-100% 30-Day Satisfaction Guarantee

Alternative Animal, stands behind the quality of our products and maintains a 100% Satisfaction Guarantee on all products sold. In the unlikely event that you are not completely satisfied with your purchase, you may contact us for a refund of the purchase price -$15.00 for shipping (shipping, insurance and handling charges are not refundable). You are covered by this unconditional money back guarantee for a full 30 days from the date of purchase. Our 100% Satisfaction Guarantee makes it easy, convenient, and safe for you to shop with us. We guarantee the finest quality and security available online today.

Email your return request to: [email protected]

Be sure to include in the subject line: Return Request with your Name and Order Number

Items returned in new, unused condition within 30 business days of purchase are eligible for a refund less $15.00 shipping and handling.
Refund will be sent when product is received and the condition is verified adequate for restock. The customer is responsible for return shipping.

Return Policy

* Items must be returned within 30 days of purchase.

* Refund for the product only, NOT shipping charges.

Alternative Animal natural pet products. Care for your pets naturally with natural dog products, natural cat products, and natural horse products.

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