Return Policy- 30-Day Money Back Guarantee

Alternative Animal, stands behind the quality of our products and offers a 30 Day Money Back Guarantee on all products sold. You may return the unopened item for a refund of the purchase price less $15.00 restocking fee per order(shipping charges are not refundable). You are covered by this money back guarantee for a full 30 days from the date of purchase. Our Money Back Guarantee makes it easy, convenient, and safe for you to shop with us. We guarantee the finest quality and security available online today.

Email your return request to: [email protected]

Be sure to include in the subject line: Return Request with your Name and Order Number

Items returned in new, unused condition within 30 business days of purchase are eligible for a refund less $15.00 restocking fee per order. Shipping is non refundable.
Refund will be sent when product is received and the condition is verified adequate for restock. The customer is responsible for return shipping.

Return Policy

* Items must be returned within 30 days of purchase.

* Customer is responsible for return shipping.

* Refund for the product only, NOT shipping charges.

Alternative Animal natural pet products. Care for your pets naturally with natural dog products, natural cat products, and natural horse products.

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Why Choose to Autoship?
  • Automatically re-order your favorite products on your schedule.
  • We recommend you set the autoship order frequency to process at least 2 weeks before you will run out.
  • Save Money
  • Easily change the products or shipping date for your upcoming Scheduled Orders.
  • When choosing frequency allow 1 week for processing and 1 week for shipping
  • Pause or cancel any time.