30 Day Return Policy
* Items must be returned within 30 days of purchase.
* Customer is responsible for return shipping.
* Refund for the product only, NOT shipping charges.
Alternative Animal, stands behind the quality of our products and offers a 30 Day Return Policy on all products sold. You may return unopened items for a refund of the purchase price less $15.00 restocking fee per order(shipping charges are not refundable). You are covered by this guarantee for a full 30 days from the date of purchase.
Items returned in new, unused condition within 30 business days of purchase are eligible for a refund less $15.00 restocking fee per order. Shipping is non refundable.
Refund will be initiated when product is received and the condition is verified adequate for restock. The customer is responsible for return shipping.
To request a return please submit the form below:
Alternative Animal natural pet products. Care for your pets naturally with natural dog products, natural cat products, and natural horse products.
