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Order Cancellation Policy

Order Cancellation Policy

Please review our cancellation policy below:

  • Orders: Cannot be cancelled once they have processed.
  • Orders: Cannot be cancelled once they are in transit.
  • Autoship Orders: Can not be cancelled once they have processed.
  • Shipped Orders: Once an order has been shipped, it cannot be canceled and must be processed as a return per our Return Policy.
  • Refunds: 2.9% credit card processing fee is non-refundable, as this is a charge incurred by our payment processor at the time of purchase.

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Why Choose to Autoship?
  • Automatically re-order your favorite products on your schedule.
  • We recommend you set the autoship order frequency to process at least 2 weeks before you will run out.
  • Save Money
  • Easily change the products or shipping date for your upcoming Scheduled Orders.
  • When choosing frequency allow 1 week for processing and 1 week for shipping
  • Pause or cancel any time.